Top: Reference: Libraries: Library_and_Information_Science: User_Services: Reference_Services

» Management by Wandering Around: Reference Rovering and Quality Reference Service - Describes the business concept of management by wandering around and details how it can be used in providing patrons with better reference assistance.




» Minnesota Opportunities for Reference Excellence - The goal of Minnesota Opportunities for Reference Excellence continues to be improving the overall quality of reference service, which includes the reference interview, print and electronic sources, and Readers' Advisory.




» Project Wombat - Unofficial Stumpers-L auxiliary web page for the difficult reference questions mailing list.




» Sites for Reference Sources - Collection of links that library staff would find useful in conducting reference work.